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CONTACT US PHONE: 323.393.0417 TOLL-FREE: 877.480.5018 FAX: 661.793.6586 |
EFFICIENCY CONSULTING Front Office and Operational Efficiency Solutions are the fastest, most reliable way to reduce wasteful spending, improve customer service and build capacity, that will allow your business to grow and thrive. TOMPKINS CONSULTING GROUP will help your organization save money and time by working with you and your team to: |
CONTACT US PHONE: 323.393.0417 TOLL-FREE: 877.480.5018 FAX: 661.793.6586 |
WHO BENEFITS? |
MEASURABLE RESULTS TOMPKINS CONSULTING GROUP not only helps your business to implement cost saving strategies and solutions, but we also work with you to develop performance measures to make sure your teams is on track. Efficiency programs require constant checks and adjustments in order to ensure that the program is meeting the mission and goals of the organization. We believe the best measures of success come through Customer Satisfaction Surveys, Key Performance Indicators (KPI) and your Return on Investment (ROI). |
SMALL BUSINESS CORPORATIONS NON-PROFITS EVENT VENUES UNIVERSITIES CONFERENCE CENTERS HOTELS EVENT PLANNERS FOOD AND BEVERAGE GOVERNMENT AGENCIES |
Elminate wasted time on "search efforts" or duplication of documentation Provide employees access important information quickly Create office systems and processes that are more efficient Develop document storage and retention programs that allow for employees to have enough file storage space |
EMPLOYEE ENGAGEMENT We work with your team to identify areas for improvement, develop workable solutions, and help your team to become "engaged" in the improvement process. Because your employees are critical to the success of any efficiency program, it is crtical that they are included at the beginning of the process. |
"Our life is frittered away by detail. Simplify, simplify!" |
-- Henry David Thoreau |
CUSTOMER RECORDS MANAGEMENT |
PROCESS IMPROVEMENT |
IMPROVE CUSTOMER SERVICE |
PROJECT MANAGEMENT |
OFFICE INTERACTION COMMUNICATION |
TOMPKINS CONSULTING GROUP- 877.480.5018 |