Question 1

When can I start submitting my taxes?

Accepted Answer

We will start accepting new tax submissions in January 2025.

Question 2

Why should your business have FAQs?

Accepted Answer

FAQs provide quick answers to common questions, enhancing your visitors' experience and reducing the need for direct support. They also help build trust and save time for both you and your clients.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

What’s the best way to contact us during busy times?

Accepted Answer

During peak season, phone support is limited to scheduled consultations. For faster assistance, text us at the number provided in your client file.

Question 5

Are your tax filing services available year-round?

Accepted Answer

Our tax preparation and filing services are available whenever the IRS e-file system is open, except during our spring break.

Question 6

Do you offer tax estimates?

Accepted Answer

We don’t provide tax estimates. Once you submit your tax information, we’ll prepare your return. If you decide to use another preparer, you’ll still need to compensate us for completed work. Our pricing is transparent and available on our website. Unpaid invoices may be sent to collections.

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